CANCELLATIONS & RETURNS

Cancellations
  • You may cancel your order before it begins printing through our Making it Right guarantee. We’re invitation and stationery experts dedicated to creating the perfect design for your wedding. If you’re not in love with your design after 5 rounds of edits, cancel your order and receive a full refund.
  • Once your order is approved for printing, it immediately goes into production and cannot be canceled.
Issues
  • If there is an issue with your order, please contact us within 14 days. We're committed to providing beautiful wedding stationery and will be happy to work with you if you're unhappy for any reason.
  • If your invitation and|or stationery arrives with a typo that was approved by you during the proofing process, a 10% reprint discount will be offered for your convenience.
returns
  • Custom invitations and|or stationery is printed uniquely for you and cannot be returned.
  • Non-custom signs can be returned in new, unopened condition within 7 days of delivery. Shipping will be deducted from your refund.
  • Samples cannot be returned. Please contact us if there was an issue with your sample upon arrival.
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